New Patient Welcome Guide

Get ready for expert care that makes you feel right at home

If you've been putting off the dentist, or just haven't found one you click with, come on in and give us a try! We welcome new patients of all ages and can’t wait for you to join us. Getting started is easy. Give us a call, and we’ll get you on the calendar.

The welcoming front entrance of Coalville Dental.
Your First Visit

What to expect, start to finish

Before your visit

Bring a photo ID, your insurance card, and a list of medications. We confirm your appointment and have your paperwork ready.

In the studio

A relaxed consultation, a thorough exam, and digital X-rays — plus a plain-English walkthrough of what we find.

After you leave

Upfront pricing on any treatment and a follow-up already on the calendar, if you need one.

Insurance

Using your PPO benefits is simple

Many patients are able to use their PPO dental benefits at Coalville Dental. Before your appointment, our team can help verify your benefits, estimate your coverage, and file claims on your behalf.

Coverage varies by plan, and we are considered an out-of-network provider. We'll help you understand how your benefits may apply before treatment, so you can make confident decisions about your care.

Common PPO plans we work with include:

  • Delta Dental
  • MetLife
  • Cigna Dental
  • Aetna
  • Guardian
  • United Concordia
  • EMI Health
  • Select Health

Don't see your plan? Call us at 435-336-8478 — we can usually check your coverage in minutes.

Financial Policies

Straightforward billing with no surprises

Dental billing shouldn't require a translator. Here's how we keep it simple, honest, and secure.

Our Commitment to You

Transparent, upfront pricing

Before any treatment beyond your exam, you'll receive a written estimate of costs — including what insurance is expected to cover and what your portion will be. No treatment begins until you've seen the numbers and said yes. That's a promise.

Flexible ways to pay

We accept cash, checks, and all major credit and debit cards, plus HSA and FSA payments. For larger treatment plans, ask about financing options with manageable monthly payments — our team will help you find an approach that fits your budget.

Your information, protected

Every visit and every transaction is handled through secure, encrypted systems with strict confidentiality.

Common questions

Patient FAQs

What if I don't have dental insurance?

You're in good company — many of our patients pay out of pocket. We provide clear, upfront pricing before any treatment, and our team will gladly walk you through costs and payment options by phone before you even book.

Do you see kids? At what age should they start?

Yes — we welcome patients of all ages. We recommend a first 'happy visit' around age one or when the first tooth appears. Early visits are short, gentle, and focused on making the dentist a normal, friendly place.

Can multiple people book appointments on the same day?

Yes. Mention it when you call and we'll block back-to-back appointments so you only make one trip.

What if I need to cancel or reschedule?

Life happens — especially with mountain weather. We simply ask for 24 hours' notice when possible so we can offer the time to another patient (sometimes one in pain waiting for an opening).

Questions we didn't answer?

Call 435-336-8478 — a real person picks up, and no question is too small.

Open Monday – Thursday, 8:00 AM – 5:00 PM